Payment Policy

Last updated April 12, 2025

Accepted Payment Methods

We offer a variety of convenient and secure payment methods to suit your needs:

• Cash On Delivery (COD): Available across India (except certain pincodes) for your convenience. For COD orders, shipping charges must be paid in advance.
• Credit and Debit Cards: We accept Visa, MasterCard, Rupay, and other major cards.
• Digital Wallets: Payments can be made using Amazon Pay, Paytm, Bajaj Pay, Mobikwik, Freecharge, Airtel Payments Bank, Jio Money, and more.
• UPI / QR Codes: We accept Google Pay, PhonePe, Paytm, and other UPI-based payments for a seamless experience.
• Net Banking: Supported across a wide range of Indian banks.

Payment Processing

All payments are processed securely through our trusted payment gateway, Razorpay. Your financial information is encrypted and protected with the latest industry-standard security measures, ensuring your peace of mind.

Order Confirmation

Once you successfully place your order and complete payment, you will receive an order confirmation message. Please review this carefully to ensure accuracy. We will also place a confirmation call to verify your order and address details.

Order Cancellation

You can cancel your order before the confirmation call and before shipping begins. To cancel, please contact our customer service team at help@krux.in.

Payment Security

We understand the importance of protecting your financial information and take data security very seriously. We use advanced security measures, including encryption and secure protocols, to safeguard your sensitive information against unauthorized access or breaches.

Contact Us

If you have any questions or concerns about our Payment Policy, feel free to reach out to us:
📧 Email: help@krux.in